Privacy Policy
Established on June 18, 2024
Liume Inc. (hereinafter referred to as "our company") establishes the following privacy policy (hereinafter referred to as "this policy"). This policy describes the responsibilities and ideas that our company must implement to protect information, including personal information, and comply with relevant laws and regulations such as the Act on the Protection of Personal Information. Please read this description to the end and agree to it before using this service.
1. Scope of application of this policy
1.1 This policy applies to all matters related to our provision of this service (including the meaning of other terms, please refer to the next item) to users.
1.2 The provisions regarding the handling of personal information, etc. in the terms of use that we have established separately from this policy also constitute this policy and naturally apply to users.
1.3 This policy does not apply to the handling of information about individuals by businesses other than our company in online advertisements displayed or linked to the LeapMe app or website or other linked destinations.
2. Definitions and Terminology
2.1 The definition of personal information and retained personal data is based on the Act on the Protection of Personal Information (hereinafter referred to as the "Personal Information Protection Act"). For an overview of the definition of personal information, it refers to a single or combination of information that can identify an individual, such as the email address or name of the user who is using this service.
2.2 In this policy, the term "personal information" is used when referring to personal information only, and the term "personal information, etc." is used when including personal information, personal information, data such as access status and behavior history for this app and this site (see 2.3), and information about users that does not fall under personal information.
2.3 The terms "this service," "user," "creator," "this supplement," "this site," and "usage fee" are based on the provisions of the terms of use separately established by our company. Please also check the terms of use (1. Definitions).
3. Voluntary provision of personal information
3.1 Our company will not obtain information about users against their will. You will be asked to provide information voluntarily. If you do not agree to the provisions of this policy, such as our handling of information, please refrain from using this service.
3.2 If you do not provide the information necessary to use this service, you may not be able to use all or part of this service. For example, if you do not provide the information necessary for account registration or the information necessary for our review of rewards, you will not be able to register, or the review will not be completed and you will not be able to receive rewards.
4. Information to be provided
4.1 We will obtain or may obtain the following information.
⑴ For all users: Email address/Service account information (including Apple ID/Google account user name)/Information entered or sent by the user through the method specified in this app, etc./Information provided voluntarily by the user in inquiries, etc.
⑵ For creators: Area of residence/Identification information (including name)/Bank account information
**4.2 **Depending on the operation status of this app, etc. and external tools, we will collect or may collect the following information.
Data on the device that accessed the service, such as the unique ID of the communication device/Referrer/Advertising Identifier (equivalent to GAID for Android devices and IDFA for iOS devices)/Other access data
4.3 Information entered or sent by the user using the AI keyboard or AI assistant is collected by the API (including ChatGPT-4o, ChatGPT3.5 turbo, Gemini pro 1.5, and Stable Diffusion) of the AI-related business used by this service (in relation to this service, this mainly refers to OpenAI, Inc. OpenAI Global, LLC, and Google LLC, but is not limited to these corporations and associations). For information on the handling of personal information, etc., please check the privacy policy, terms, and other guidelines and rules of each business.
[Reference]
-[https://openai.com/policies/privacy-policy/[OpenAI's ChatGPT〈version abbreviation〉, etc. Privacy Policy]](https://openai.com/policies/privacy-policy/[OpenAI's ChatGPT〈version abbreviation〉, etc. Privacy Policy])
-For information about Google's service Gemini, please refer to the URL (privacy policy) listed in 6.2.
4.4 The information provided will vary depending on how the user uses the Service. We do not acquire or collect all of the above information for all users. In addition, we do not acquire information input and output by each user (such as answers by AI).
5. Acquisition method
We acquire personal information, etc. as follows in relation to the user's use of the Service. Please note that these are examples.
⑴ We acquire email addresses and part of the account information linked to account registration for the user's account creation and user identification on the App, etc.
⑵ In connection with the use (including access) of the App, etc. by the User, the identifier of the device used by the User, IP address, etc. may be automatically collected through software provided by other businesses.
⑶ When contacting the User, the Company will obtain information provided by the User at the Company's request and other information provided voluntarily by the User regarding matters necessary for inquiries and requests regarding personal information from the User.
6. About advertisements in the case of free use
6.1 If the Service is used free of charge without subscribing to a fee plan, online advertisements will be automatically delivered. Free users cannot forcibly stop the delivery of advertisements or disable the delivery of advertisements that run for a certain period of time by changing the settings, etc.
6.2 For free users, the device ID, GAID, IDFA, device OS type, application launch, stay time, and other usage status and access data related to these will be automatically collected through the system settings of the Company and the businesses involved in advertisement delivery (mainly Google LLC). The User agrees in advance that such data will be automatically sent to a third-party business. Please refer to the following privacy policy for information on how Google LLC, including the ad delivery-related services AdMob and AdSense, handles personal information.
https://policies.google.com/privacy?hl=ja
6.3 Please note that the content of the ads delivered may not necessarily be related to this service. In addition, after a certain period of time has elapsed for one ad delivery, the user may be able to stop subsequent delivery by their own action.
7. Purpose of use of acquired/collected information
The purpose of using the information acquired/collected by our company is as follows. As stated in ⑴, the information necessary to provide this service to users is basically acquired. ⑵ The specific purposes are listed below. Our company will not use personal information about users beyond the scope of these purposes without the consent of the user.
⑴ To provide the Service
⑵ To register an account
⑶ To process various requests under the Personal Information Protection Act, such as requests for notification of purpose of use
⑷ To send important notifications regarding the use of the Service
⑸ To confirm the payment status of the usage fee or secure the payment (credit card information is not acquired or collected.)
⑹ To identify problems when there is an act that violates the Terms of Use or other fraudulent or illegal acts, and to take necessary measures to provide the Service
⑺ To review creators according to our internal standards
⑻ To display and deliver advertisements based on the user's behavior history on the App, etc.
⑼ To create analytical data of the collected information and use it for the operation of our business
⑽ To implement marketing measures related to our business (including the delivery of e-mail newsletters)
⑾ To comply with relevant laws and regulations
⑿ To respond to inquiries
⒀ To improve the quality of the Service and improve the service
⒁ For other purposes closely related to the above purposes
8. Disposal of personal information
When the Company determines that the information is no longer necessary, such as when the purpose for using the acquired personal information has been fulfilled, the Company will dispose of the information in an appropriate manner within a reasonable period of time.
9. Information handling policy
The Company's basic approach to handling personal information, etc. is as follows. In order to protect the privacy and personal information of users, the Company pledges to handle various information lawfully and appropriately.
⑴ Appoint a person in charge of properly managing personal information, etc., and implement information management that is sufficiently rational to protect privacy.
⑵ The purpose of using personal information, etc. will be clearly defined, and personal information, etc. will be used only to the extent necessary to achieve that purpose.
⑶ All acquisition and collection of personal information, etc. will be carried out using reasonable means.
⑷ In the event of a danger to personal information, etc., the Company will respond promptly, investigate the cause, and immediately notify the user of the details of the danger.
⑸ We will thoroughly comply with the Personal Information Protection Act, related laws and regulations, and administrative agency guidelines that are the responsibility of business operators, and fully respect the rights of users regarding personal information.
10. Safety Management
In order to prevent the leakage, loss, or damage of personal information, etc., we will implement the following safety management measures.
⑴ We will handle personal information, etc. in accordance with the specified procedures to avoid danger at each stage of acquisition, use, storage, provision, disposal, etc. of personal information.
⑵ We will clarify the business and scope related to information management, and appropriately inspect whether there are any facts that violate the Personal Information Protection Act, other related rules, and this policy.
⑶ We will provide necessary and appropriate supervision to our related parties who handle personal information, etc.
⑷ We will ensure security at the entrances and exits of our business premises and strive to prevent intrusion by persons with illegal purposes. In addition, with regard to personal information, we will only permit access to an appropriate extent, impose strict restrictions on the handling of information, and restrict the taking out of information.
⑸ We will protect personal information, etc., by using passwords and access control, etc. We will also introduce mechanisms to prevent unauthorized access to personal information, etc., by using antivirus measures and communication encryption, etc.
11. Provision to third parties
11.1 We will not provide a user's personal information to a third party without the user's consent. However, in the following cases, this does not apply and the personal information may be provided to a third party without consent.
⑴ When the provision to a third party is required by law
⑵ When it is necessary to protect a person's life, body, or property, and it is difficult to obtain the user's consent
⑶ When it is particularly necessary to improve public health or promote the healthy development of children, and it is difficult to obtain the user's consent
⑷ When it is necessary to cooperate with a national institution, local government, or a person commissioned by them to carry out matters prescribed by law, and obtaining the user's consent is likely to hinder the performance of the business.
11.2 When the business related to this service is transferred to a third party, we may provide the user's personal information to that third party.
12. Outsourcing
In the unlikely event that we outsource the management of personal information to a third party, we will carefully select a contractor who can be expected to manage the information appropriately, enter into a contract with the contractor that is necessary for the protection of information, such as confidentiality protection, and provide appropriate supervision.
13. User's right to make a request
Users have the rights to make a request, which are included below. Please contact us at our email address to make a request. For requests for notification of the purpose of use or disclosure of personal information or records of third-party provision, a fee of 1,000 yen will be charged for each request. Please note that we will not be able to respond to requests where we are unable to confirm that you are the person in question or your legitimate representative, or where the request will have a significant impact on our business.
⑴ Request for notification of purpose of use
Users may request that we notify them of the purpose of use of the personal data held about them. However, in cases where the purpose of use of the held personal data is clear or where we are not otherwise obligated to disclose it by law, we may not notify them of the purpose of use.
⑵ Request for disclosure of personal information or records of third-party provision
Users may request that the Company disclose their retained personal data or records of personal information provided to a third party. However, disclosure may not be made if there is a risk of significant hindrance to the proper implementation of the Company's business, or if disclosure would be illegal.
⑶ Request for correction, addition, or deletion of personal information
Users may request that the Company correct or delete retained personal data about them, or request that personal information be added.
⑷ Request for suspension of use of personal information or suspension of third-party provision
Users may request that the Company suspend the use of their retained personal data or suspend the provision of such data to third parties.
14. Cookies
**14.1 **In connection with the provision of this App, etc., we use Cookie technology (information sent from a server to a user's application, etc. and stored on the user's device for the purpose of the provider of the website, etc. identifying the device used by the user). Although these cookies do not directly correspond to personal information, depending on the content, they may correspond to personal information that should be legally protected.
**14.2 **By using cookies, the Company collects the user's terminal information, location information, behavioral history, etc., but does not collect information that can identify the user (e.g. address, telephone number).
**14.3 **The collected information is used by the Company to understand the access situation of this App, etc. and to display optimal online advertisements to users.
15. Data Analysis
In order to understand and analyze the access situation of this App, etc., the Company uses software such as Google Analytics and Firebase Analytics for access data analysis provided by Google LLC. Access data is not personal information, and does not identify individuals such as telephone numbers, account information, and addresses. The Company receives information automatically analyzed by the software and uses it to understand the user's access situation and improve the quality of this Service.
16. Anonymously Processed Information
We may create data that has been processed based on the information we have acquired and collected so that it is not possible to identify a specific individual and to restore personal information. In such cases, we will process the data appropriately in accordance with the standards set forth by laws and regulations, and will comply with not identifying the personal information referenced for the creation of the data. The processed data will be used within the scope of legitimate purposes, such as for reference in business operations.
17. Disclaimer
17.1 We are not responsible for the handling of personal information, etc. of users of businesses in online advertisements displayed on this App, etc. Please check the privacy policy (including rules such as personal information protection policies, regardless of their name) separately established by the businesses that display the advertisements.
17.2 We are not responsible for the handling of personal information, etc. of users of businesses that provide APIs related to AI or information transmitted on this App, etc. Please check the privacy policy (including rules such as personal information protection policies, regardless of their name) separately established by each business.
17.3 Users who receive our email newsletters may stop receiving them by following the instructions in the email or this app. Users are responsible for stopping the receipt and delivery of our email newsletters.
18. Revisions
18.1 This policy may be revised to a reasonable extent. The revised content will be published through this app. If there is a significant impact on the handling of personal information of users, such as a change in the content of this service, we will notify users in advance in an easy-to-understand manner determined by our company of the outline of the changes and the date of their effectiveness.
18.2 The revised privacy policy that has been published will apply to all users. If users do not agree with the content, they can take steps to terminate their use of this service.
19. Person responsible for information management
All personal information provided by users and other information obtained in the operation of this service (personal information, etc.) will be managed at our expense and responsibility, and our representative director will be the person responsible for personal information management (see the next item).
20. Contact us
If you have any questions or concerns about this policy or our handling of personal information, please contact us at the email address below. Please note that we do not accept inquiries by mail or telephone.
〇Contact information for personal information
Email address: leapme-support@liume.jp
Company name: Liume Co., Ltd.
Person in charge: Usami Saeko (personal information manager)
Last updated June 27, 2024
Updated June 25, 2024